Yourgene Health Website and Marketing Privacy Notice
Last updated: 11.11.2026
Your privacy is important to Yourgene Health.
This Privacy Notice explains how we collect, use, store and protect personal information when you visit the Yourgene Health website, contact us through the website, make an enquiry, request information about our products or services, or receive marketing communications from us.
Yourgene Health UK Ltd
Skelton House
Manchester Science Park
Lloyd Street North
Manchester
M15 6SH
United Kingdom
General enquiries: [email protected]
Telephone: +44 (0)161 669 8122
These contact details are published on the Yourgene Health website. [yourgenehealth.com], [yourgenehealth.com]
Yourgene’s internal Data Privacy Policy states that the privacy framework applies to personal data relating to customers, suppliers, employees, workers, other third parties and website users.
This notice applies to personal information that we collect through or in connection with the Yourgene Health website, including when you:
The Yourgene Health website currently provides separate forms for current customers and new enquiries, as well as customer and distributor portals, and genomic services portals.
This notice should be read alongside any other privacy information provided to you where a particular Yourgene Health service involves additional processing of personal information.
The information we collect will depend on how you interact with Yourgene Health.
Information you provide to us
This may include:
Website and technical information
When you visit the Yourgene Health website, information may also be collected about how you access and use the website, such as:
The precise information collected will depend on the technologies and cookies in use.
We may process personal information collected through the website for purposes including:
Responding to enquiries
To respond when you contact us, submit an enquiry or request information about Yourgene Health, our products or our services.
Customer and business relationship management
To manage our communications and relationships with customers, prospective customers, distributors, suppliers, partners and other business contacts.
Providing products and services
To supply information or services you have requested and to take appropriate steps in connection with a potential or existing business relationship.
Operating our website
To deliver, maintain, secure and improve the Yourgene Health website.
Website analytics
Where applicable, to understand how people interact with our website and digital content so that we can evaluate and improve our website and communications.
Marketing
Where permitted, to provide information about Yourgene Health products, services, news, events and other matters that may be relevant to you or your organisation.
Security and fraud prevention
To protect our websites, systems, data, employees, customers and other users from security threats, misuse, fraud or unauthorised activity.
Yourgene’s internal policy requires personal data to be protected by appropriate technical and organisational measures against unauthorised or unlawful processing and accidental loss, destruction or damage.
Legal and regulatory requirements
To meet applicable legal, regulatory and compliance obligations.
Under UK data protection law, we must have an appropriate lawful basis for processing personal information.
Depending upon the particular activity, this may include:
Consent
Where you have given us clear permission to use your personal information for a specific purpose.
This may apply, for example, to certain electronic marketing activities and the use of certain non-essential cookies or similar technologies.
Legitimate interests
We may process information where this is necessary for our legitimate business interests and those interests are not overridden by your rights, freedoms and interests.
Depending on the circumstances, legitimate interests may include:
Contract
We may process information where this is necessary to perform a contract with you or take steps at your request before entering into a contract.
Legal obligation
We may process information where this is necessary to meet a legal or regulatory obligation.
Yourgene Health may send information about our products, services, events, news and related activities where we are permitted to do so.
The lawful basis and electronic marketing rules that apply can depend upon factors such as the nature of our relationship with you, whether you are acting in an individual or business capacity, and how we obtained your contact information.
Where consent is required, we will seek appropriate consent before sending the relevant communication.
Where permitted by applicable law, we may also rely upon our legitimate interests to communicate with relevant business contacts.
Your right to object to direct marketing
You have the right to object to the use of your personal information for direct marketing.
You can stop receiving marketing emails at any time by:
Opting out of marketing does not prevent us from sending necessary non-marketing communications relating to an existing enquiry, order, product, service, contract or other business relationship.
The Yourgene Health website may use cookies and similar technologies.
These technologies can be used to:
Yourgene Health already provides Global Cookie Policies from its website Privacy page, and an unsubscribe feature on marketing communications to opt out.
Information about the particular cookies used and the choices available to website visitors should therefore be provided through Yourgene Health’s applicable Cookie Policy and cookie preference controls.
Where necessary for the purposes described in this notice, personal information may be disclosed to organisations that provide services to Yourgene Health.
These may include relevant:
Where another organisation processes personal information on our behalf, appropriate arrangements should be put in place to protect the information.
Yourgene Health operates in an international environment and some personal information may therefore be processed outside the UK.
Where personal information is transferred internationally, we will ensure that appropriate protections are used where required by applicable data protection legislation.
You can contact us for further information regarding safeguards relevant to your personal information.
We will keep personal information only for as long as necessary for the purpose for which it was collected and to meet applicable legal, regulatory, contractual, accounting or reporting requirements.
Retention periods may therefore vary according to the type of information and the reason for processing it.
Yourgene’s internal Data Privacy Policy requires retention procedures so that personal data is deleted after a reasonable period for the purposes for which it was held, unless legislation requires a minimum retention period. It also requires privacy notices to explain the retention period or how that period is determined.
When personal information is no longer required, it will be appropriately deleted, destroyed or anonymised in accordance with applicable requirements.
Yourgene Health takes the protection of personal information seriously.
We use appropriate technical and organisational measures designed to protect personal information from unauthorised or unlawful access, use, alteration, disclosure, loss or destruction.
Yourgene’s internal Data Privacy Policy expressly requires safeguards appropriate to the business, the personal information held and identified risks, including encryption and pseudonymisation where applicable.
Depending upon the circumstances and applicable law, you may have the right to:
Some of these rights are subject to legal conditions or exemptions and therefore will not apply in every situation.
If processing is based on your consent, withdrawing consent will not affect the lawfulness of processing carried out before consent was withdrawn.
To exercise your rights, please contact Yourgene Health using the privacy contact details provided in this notice.
If you have concerns about how Yourgene Health processes your personal information, please contact us so that we can investigate your concern.
You also have the right to complain to the applicable data protection supervisory authority.
For processing falling within UK data protection law, this will normally be the UK Information Commissioner’s Office (ICO).
The Yourgene Health website may provide links to websites or services operated by other organisations.
Those organisations are responsible for their own privacy practices. We encourage you to review their privacy information before submitting personal information to them.
We may update this Privacy Notice from time to time to reflect changes in our website, processing activities, services, technologies or legal requirements.
Where we update the notice, the Last updated date at the top of this page should be revised.
If you have questions about this Privacy Notice, how Yourgene Health handles personal information or wish to exercise a data protection right, please contact:
Yourgene Health UK Ltd
Skelton House
Manchester Science Park
Lloyd Street North
Manchester
M15 6SH
United Kingdom
Email: [email protected]
General enquiries: [email protected]
Telephone: +44 (0)161 669 8122
The headquarters address, general email and telephone number above correspond with those currently published on the Yourgene Health website